Privacy Policy

This Privacy Policy explains how SporeGuard Remediation ("we," "us," "our") collects, uses, and protects information when you visit moldremovalinwood.net, contact us by phone, or submit information through our website.

We are based in Inwood, NY 11096 and provide mold removal and remediation services to residential and commercial properties in Inwood and surrounding communities.

Information We Collect

Information You Provide to Us

When you contact us by phone, submit a request through our website, or communicate with us in another way, you may provide information such as:

• Your name
• Phone number
• Email address
• Property location or address
• Description of the mold or moisture problem you are experiencing
• Any other details you choose to share with us

Information Collected Automatically

When you visit our website, we may automatically collect certain information, such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and time spent on our website
• Referring website or source
• General geographic location based on IP address

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support functionality and understand how visitors use our site. You can control cookies through your browser settings.

How We Use Information

We use the information we collect to:

• Respond to your inquiry or request
• Communicate with you about your mold-related concern
• Provide, schedule, or follow up on services
• Improve our website and customer experience
• Understand how visitors find and use our website
• Comply with applicable legal and regulatory requirements

How We Share Information

We do not sell your personal information. We may share information with third parties only in the following circumstances:

• Service providers: We may share information with service providers that help us operate our website or deliver services, such as website hosting, analytics, and communication tools.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business transfers: If our business is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

Third-Party Services

Our website may use third-party services that collect information according to their own privacy policies. These may include, but are not limited to:

• Website hosting and content delivery services
• Website analytics providers
• Map and location services (such as Google Maps)

We encourage you to review the privacy policies of any third-party services you interact with.

Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and the reason it was collected.

Security

We take reasonable measures to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may choose not to provide certain information when contacting us, though this may limit our ability to respond to your inquiry. You can also disable cookies through your browser settings.

California Privacy Rights

If you are a resident of California, you may have certain rights under California privacy laws, including the right to request access to, correction of, or deletion of certain personal information. To make a request, please contact us using the information below.

Children's Privacy

Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.

External Links

Our website may contain links to third-party websites or resources. We are not responsible for the content or privacy practices of those third parties, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us using the information below.